Iberostar Heritage Gran Trinidad

4.0 star property
Adults-only hotel with conference centre and 24-hour front desk

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May 2024

Iberostar Heritage Gran Trinidad

Photo gallery for Iberostar Heritage Gran Trinidad

View from room
View from property
Property entrance
Minibar, in-room safe, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine

Overview of Iberostar Heritage Gran Trinidad

8.2

Very good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Room service

Explore the area

Calle Jesús María, Trinidad, Sancti Spiritus, 62600
  • Popular LocationCespedes Park1 min walk
  • Popular LocationLas Ruinas del Teatro Brunet5 min walk
  • Popular LocationMunicipal Historical Museum7 min walk
  • Popular LocationColonial Architecture Museum8 min walk
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Room options

Junior Suite.

cleanliness

Highlights

Furnished balcony or patio
Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 498 sq ft
  • Sleeps 2
  • 1 Queen Bed

Doble Terraza.

cleanliness

Highlights

Furnished balcony
Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 469 sq ft
  • Sleeps 3
  • 1 Queen Bed

Doble Vista Parque.

cleanliness

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 351 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Doble.

cleanliness

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
Private bathroom
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Trinidad

Located in Trinidad, Iberostar Heritage Gran Trinidad is in the city centre. Las Ruinas del Teatro Brunet and Manaca Iznaga Tower are local landmarks, and the area's natural beauty can be seen at Ancon Beach and Topes de Collantes Nature Reserve.

What's nearby

  • Municipal Historical Museum - 7 min walk
  • Iglesia de la Santisima Trinidad - 8 min walk
  • Plaza Mayor - 8 min walk
  • San Francisco Church - 9 min walk
  • Ancon Beach - 17 min drive

Restaurants

  • Taco Loco - 1 min walk
  • Floridita Trinidad - 1 min drive
  • Rest. Ceiba - Trinidad - 1 min walk
  • La Botija - 1 min walk
  • Nova Geração - 1 min walk

About this property

Iberostar Heritage Gran Trinidad

Upscale eco-certified hotel in the city centre
Consider a stay at Iberostar Heritage Gran Trinidad and take advantage of a free daily manager's reception, an arcade/games room and dry cleaning/laundry services. The on-site buffet restaurant, Guaicanicu, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and a billiards/pool table
  • Meeting rooms, a 24-hour front desk and luggage storage
Room features
All guest rooms at Iberostar Heritage Gran Trinidad feature perks, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 55-inch plasma TVs with satellite channels
  • Limited housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 5 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 5 hours per day

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM–10:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fumoir
  • Guaicanicu
  • Lobby Bar El Parque

Things to do

  • Arcade/game room
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Limited housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Building
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 55-inch plasma TV with satellite channels
  • IPod dock

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 21 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Guests under 15 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Free in-room WiFi is limited to 5 hours per day; WiFi in public areas is also free for up to 5 hours per day

Property is also known as

Iberostar Grand Trinidad
Iberostar Trinidad
Iberostar Grand Trinidad Adults Hotel
Iberostar Grand Trinidad Adults
Iberostar Grand Hotel Trinidad
Iberostar Trinidad Adults
Iberostar Heritage Gran Trinidad
Iberostar Heritage Gran Trinidad Hotel
Iberostar Heritage Gran Trinidad Trinidad
Iberostar Heritage Gran Trinidad Hotel Trinidad

Frequently asked questions

Is Iberostar Heritage Gran Trinidad pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Heritage Gran Trinidad?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Iberostar Heritage Gran Trinidad?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Heritage Gran Trinidad?

Checkout is at 11:00 AM.

Where is Iberostar Heritage Gran Trinidad located?

Located in the heart of Trinidad, this eco-certified hotel is within a 5-minute walk of Cespedes Park and Las Ruinas del Teatro Brunet. Municipal Historical Museum and Galería de Arte are also within 10 minutes.

Iberostar Heritage Gran Trinidad Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Trinidad
Beautiful interior, good service (among the best hotel service we came across in Cuba), extensive breakfast buffet. The bar was incredibly well-stocked - so nice to have something besides rum after 2 weeks in the country! Missed some of the luxuries you might normally expect in a hotel charging these rates, but that seems pretty standard in Cuba given the restrictions on imports. Overall a good choice for a stay in Trinidad.
Stayed 2 nights in Mar 2020

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Trinidad
Beautiful boutique hotel, with friendly service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a amazing little part of Cuba. Well done Iberostar for making it so unique. You’ve done well. Thank you.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice colonial style hotel close to the centre of the old town. Renovated well and well appointed. First floor rooms which open out to private terrace are best as there is no pool here. Food offering could be improved. Better to eat at local restaurants outside the hotel.
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For a 5 star hotel the staff and bell boys were very unwelcoming, there are no amenities. The general manager was rude.
Stayed 2 nights in Jan 2019

10/10 Excellent

Colin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Standout Hotel.
The welcome and check in was fantastic together with a non-alcoholic cocktail. The room was great. We have a room with a balcony overlooking the square. The staff were friendly and attentive, the food was good. We breakfasted twice and had dinner there for our anniversary. The hotel made a fuss for that and even left a chilled bottle of bubbly in our room and sprinkled petals over the bed. This is a standout hotel in a poor country and if we return we will stay at this Iberostar.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Great location and a nice breakfast