The Whitehall Houston

4.0 star property
Upscale hotel near Toyota Center
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Whitehall Houston

Photo gallery for The Whitehall Houston

City view from property
Terrace/patio
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Banquet hall
Interior

Overview of The Whitehall Houston

8.2

Very Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Houston.

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

1700 Smith St, Houston, TX, 77002
  • Popular LocationToyota Center14 min walk
  • Popular LocationMinute Maid Park3 min drive
  • Popular LocationGeorge R. Brown Convention Center4 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)24 min drive
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Room upgrades when available, plus Silver perks
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Room upgrades when available, plus Silver perks
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Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Premium bedding
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Houston

The Whitehall Houston is located in Downtown Houston, a neighborhood in Houston, and is near a metro station. Toyota Center is a cultural highlight and some of the area's popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Minute Maid Park or NRG Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Minute Maid Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive
  • Rice University - 7 min drive

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • Benihana - 8 min walk
  • Christian's Tailgate Bar & Grill - 6 min walk
  • Buffalo Wild Wings - 5 min walk
  • Thirteen by James Harden - 5 min walk
  • Nua Thai Kitchen - 5 min walk

About this property

The Whitehall Houston

Upscale hotel revitalized in 2016 and located near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, a free area shuttle, and valet parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • A banquet hall, an elevator, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2016

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Whitehall Houston?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Apr 28, 2024 start from $133.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Minute Maid Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

The Whitehall Houston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 538 out of 1026 reviews" "
Rating 8 - Good. 200 out of 1026 reviews" "
Rating 6 - Okay. 136 out of 1026 reviews" "
Rating 4 - Poor. 79 out of 1026 reviews" "
Rating 2 - Terrible. 73 out of 1026 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was OK, and I can see myself booking it again. The room was renovated. One day, I woke up and there was a puddle in the room and I slipped and fell, almost injuring myself. The AC was leaking water. The staff was attentive and upgraded my room immediately. John from the reception was absolutely amazing and always welcoming. The cleaning schedule was very unpredictable, there was used lotion left in the room, and housekeeping never replenished my water bottles. The worst part was the shuttle, which I have never seen and the staff weren’t helpful in explaining the schedule. Worse, it doesn’t work during a thunderstorm. I arrived on time multiple times, to my surprise, the shuttle would be already gone.
Stayed 13 nights in Mar 2024

10/10 Excellent

Nichole, Concord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Next to everything ! Definitely going back
Stayed 1 night in Mar 2024

4/10 Poor

Nitesh

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I would not stay here again, the WIFI is terrible, they put us in a room where the shower water would flood the bathroom and enter the main room, the internet is terrible and they moved us to another room and the internet was the the same, tired of complaining, the manager was polite but the rest of the staff were not.
Stayed 6 nights in Mar 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

10/10 Excellent

Courtney Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful
Stayed 3 nights in Mar 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this hotel, and I absolutely loved it
Stayed 3 nights in Mar 2024

10/10 Excellent

Rabecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Mar 2024

8/10 Good

Jossalyn, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alex, Sarasota

Traveled with family
Liked: Cleanliness
Expensive compulsory valet parking ($43)
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0