2/10 Terrible
Tom
May 8, 2024
Disliked: Cleanliness, staff & service
I not only would never stay at this property, I would never stay at another SPRINGHILL property.
Arrived at the property after a long day of travel to find the front door, locked with no note or way to enter. Had to wait for the front desk attendant to eventually arrive and open the door. Front desk attendant gentleman was not friendly and did not apologize for the delay.
I tried to check in online, but never got a notification that my room is ready until I was actually sitting in my room.
The room smelled bad and there was a long black hair in the bed. Fortunately, I had a room with two beds so use the other one. However, those sheets were wrinkled, and I’m not sure they were ever washed.
Walls were paper, thin to the point that I could hear, detailed conversations happening in the room next-door.
The room air conditioner with cycle from completely quiet to loud throughout the night. There was no way to have the fan running continuously so there wasn’t such an abrupt change in volume.
I planned to use the hot tub and pool however, the water did not look clean.
Overall, this place was a dump and I couldn’t recommend highly enough to find any other place to stay.
Tom
Stayed 2 nights in May 2024