Double charged on hotel and never got told about any additional fees or a “deposit”
Joshua
2023 年 8 月入住 2 晚
8/10 还可以
Dalyn
2023年08月9日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Dalyn
2023 年 8 月入住 1 晚
4/10 很差
Eileen
与家人出行
2023年08月1日
满意:清洁度
the hotel was clean , however they tried to cancel our stay without letting us know. we drove down from ohio to florida to find out someone cancelled our room for the week because you’re supposed to let the property know you’re still coming two days prior and pay the first nights price to hold your spot however i was unaware due to choosing the option online to pay at the property and due to the fact that they tried calling me 1 time only while i was at work and did not leave a voicemail letting me know anything and just decided i wasn’t coming and cancelled. luckily they were able to find me a different room after a lot of frustration but if they hadn’t we would’ve just been out of luck after a 17 hour drive. so be aware.
Eileen
2023 年 7 月入住 5 晚
10/10 超赞
George
2023年07月29日
George
2023 年 7 月入住 1 晚
6/10 一般
Emetria
与家人出行, 带宠物出行, 商务旅客
2023年07月26日
满意:服务设施
When I entered my room there was a worker in there on the phone. This was not very sanitary to us. Thank god we had our lysol with us. The front desk was notified.