The St. Regis Deer Valley

5.0 star property
Luxurious slopeside resort with a full-service spa

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The St. Regis Deer Valley

Outdoor pool
Exterior
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Breakfast, lunch and dinner served
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available

Explore the area

Map
2300 Deer Valley Dr E, Park City, UT, 84060
  • Popular LocationDeer Valley Resort1 min walk
  • Popular LocationTown Ski Lift3 min drive
  • Popular LocationMain Street3 min drive
  • AirportSalt Lake City, UT (SLC-Salt Lake City Intl.)44 min drive
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Room options

Deluxe Room, 1 King Bed, Valley View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 427.0 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Valley View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 462.8 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View, Mountainside (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 462.8 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 427.0 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 4 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 9
  • 4 Double Beds

Room, 2 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • Sleeps 8
  • 2 Double Beds

Room, 3 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • Sleeps 9
  • 3 Double Beds

Room, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Queen Beds, Valley View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • 900 sq ft
  • Valley view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Bedrooms, Mountain View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • 900 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Valley View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • 900 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, View, Mountainside (Balcony)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View, Mountainside

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View, Mountainside

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Bedrooms, Mountain View

8/10 Very Good

Highlights

Fireplace
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • 440 sq ft
  • Valley view
  • Sleeps 6
  • 2 Double Beds

Room, 2 Bedrooms, Mountain View

10/10 Exceptional

Highlights

Fireplace
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • 440 sq ft
  • Sleeps 6
  • 2 Double Beds

Executive Suite, 1 King Bed, Balcony, Valley View

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • 900 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, Balcony, Valley View

Highlights

Fireplace
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Valley View

8/10 Very Good

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 440 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Valley View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 460 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, View

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 435 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, View, Corner (Balcony)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Park City

The St. Regis Deer Valley is located in Deer Valley, a neighborhood in Park City, and is in the mountains. Park City Mountain Resort and Deer Valley Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Main Street. Alpine Coaster and Sitka Super Park are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Deer Valley Resort - 1 min walk
  • Silver Lake Express Lift - 2 min walk
  • Egyptian Theatre - 3 min drive
  • Town Ski Lift - 3 min drive
  • Main Street - 3 min drive

Getting around

  • Salt Lake City International Airport (SLC) - 45 min drive

Restaurants

  • No Name Saloon - 3 min drive
  • Wasatch Brew Pub - 3 min drive
  • Eating Establishment - 3 min drive
  • Riverhorse on Main - 3 min drive
  • Big Dipper Park City - 3 min drive

About this property

The St. Regis Deer Valley

Luxury boutique resort near Park City Mountain Resort
Deer Valley Resort is located near The St. Regis Deer Valley, which provides a poolside bar, a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this resort offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a hot stone massage, a manicure/pedicure, or hydrotherapy at Remede Spa, the onsite spa. The on-site restaurant, J and G Grill, offers breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the gym; The St. Regis Deer Valley also has a coffee shop/cafe, a library, and dry cleaning/laundry services. Guests can also expect to find a fireplace in the lobby, a bar and conference space.
Other perks at this resort include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Express check-out, a ballroom, and 14 meeting rooms
  • Smoke-free premises, wedding services, and massage treatment rooms
Room features
All 174 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with separate tubs/showers and free toiletries
  • HDTVs with premium channels

Languages

English, Spanish

Property amenities

Parking and transportation

  • Area shuttle up to 5 mi
  • Valet parking on site (USD 50 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • J and G Grill

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 18,829 square feet of conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15–40 per person
  • Valet parking fee: USD 50 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regis Hotel Deer St. Valley
St. Regis Deer Valley
The St. Regis Deer Valley Hotel Park City
The St. Regis Deer Valley Park City, Utah
St. Regis Deer Valley Resort
The St. Regis Deer Valley Park City
The St Regis Deer Valley
The St. Regis Deer Valley Resort
The St. Regis Deer Valley Park City
The St. Regis Deer Valley Resort Park City

Frequently asked questions

Does The St. Regis Deer Valley have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The St. Regis Deer Valley?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at The St. Regis Deer Valley on May 27, 2024 start from $479.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Deer Valley pet-friendly?

Yes, this resort allows pets with a maximum weight of up to 55 lbs per pet. There's a required deposit per stay. Service animals are exempt from fees.

How much is parking at The St. Regis Deer Valley?

Valet parking is available for USD 50 per night.

What time is check-in at The St. Regis Deer Valley?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The St. Regis Deer Valley?

Check-out is at noon.

Where is The St. Regis Deer Valley located?

Located in the mountains, this Deer Valley resort offers ski-in/ski-out access within 3 mi (5 km) of Deer Valley Resort and Park City Mountain Resort and close to winter sports such as cross-country skiing and snowshoeing. Silver Lake Express Lift and Snowflake Ski Lift are also within 5 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 212 reviews" "
Rating 8 - Good. 21 out of 212 reviews" "
Rating 6 - Okay. 14 out of 212 reviews" "
Rating 4 - Poor. 18 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Negar Gholizadeh, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent customer service.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nestor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location and service!!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property catering to different age groups.
Stayed 5 nights in Mar 2024

6/10 Okay

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice resort but I felt it was a little overpriced. Nothing wrong with it, but at this price point, it was disappointing that parts of the spa were broken/closed for maintenance (despite mandatory $50/day resort fee). The room was nice but the bathroom finishes and fixtures seemed a little but dated for such a high price — everything worked and was clean, but it is easy to be disappointed when the cost is so high compared to other available options in Park City. Nice to have smorea station and wine sabering rituals, but neither of those really seemed to make the price worthwhile either. Overall nice stay, but just not really worth being so expensive compared to a normal hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

MAUREEN

Stayed 4 nights in Dec 2023

10/10 Excellent

krista

Stayed 4 nights in Dec 2023

4/10 Poor

Steven

Traveled with family and small children
The property is beautiful and had afternoon events for guests like S’mores and hot chocolate. If you are a morning person forget about a hot shower. You have to wait until enough people use hot water before it circulates through the system. Many items in the room didn’t work. We had to wait for an hour until we received our breakfast and the dining room wasn’t that busy. Overall, it’s not worth the cost to stay there.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Stayed 5 nights in Nov 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente stay
Amazing place
Stayed 1 night in Oct 2023

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

MONIKA

Long wait for checkin. Service at the restaurant was excellent but our steak arrived over cooked twice. Disappointing for a five star hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Sonceria

Traveled with family
Liked: Cleanliness
Worthy of repeat visits, with seasonal caution
I have stayed several times at the Saint Regis, and I have come back for good reasons! However, this was my least amenable experience at the hotel. I’m aware it was shoulder season, and both the amenities in the service seemed completely discordant. Essentially, it seemed as though many things have been forgotten… including us! Much of the staff didn’t even know that we were staying at the hotel. Fortunately, I encountered Mike the clubhouse manager by accident, and he was incredibly accommodating, even though he had no idea we were present in his wing of the hotel! The morning coffee bar was late both days and the desk staff did not seem to know proper information regarding seasonal amenities. All together it was strange the degree of disorganization at the hotel seemed to be in.
Stayed 2 nights in May 2023

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great places today and awesome views. But if you are a coffee drinker, the restaurant does not open until 7 AM and the coffee was not put out at the expected time in the lobby at 6:30 AM.
Stayed 1 night in May 2023

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The service at this property does not at all match the price point. Certainly not what you would expect for such an expensive hotel. When we arrived, we had no idea how to get to the check in desk, and the Valet was of 0 help. I asked him if I should check in through the doors by him, he said yes. I go through those doors, no one in sight. I go back out, and he then proceeds to tell me I have to take the funicular up to the main resort on top of the mountain. Ummm, okay why didn't he explain that in the first place? At the pool, there is no signage to explain where the restrooms are. At the champagne tasting at 5:30, we arrived a few min late, and they didn't have any sparkling cider left as we do no drink. When we asked, they said sorry we ran out. They could run back and get more, but nope. The Spa was closed due to a "leak." The make you pay $50/night for parking, which is ridiculous. The body wash was completely empty in the poolside bathroom, so I had to use the shampoo. The lotion dispenser wasn't working properly, so I had to unscrew the lid to use it. It also wasn't labeled lotion vs soap. Barely any vegan options at the restaurants, we went offsite to eat dinner. The hot water for the morning coffee/tea was lukewarm. The place looks nice and nice location to Skiing, but the pricepoint does not at all reflect the service. I get these are small things, but don't charge thousands/night if you can't offer exceptional 5 star service and fix the little things.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Worked hard to have a relaxing time
1. Elevator entry/exit smelled like sewage on every floor 2. We got food sickness from expensive Easter Brunch. 3. Our room was not cleaned until 4pm and then by a worker that was sick and coughing all over our room - we left and asked for another room - only option they offered was a non view room or to have it re-cleaned which they did 4. No poolside beverage or food service 5. Spa had leak and entry was a mold remediation area 6. It felt like WORK not vacation bc everything needed an App
Stayed 5 nights in Apr 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely beautiful with the most convenient ski in /ski out ever! The staff are exceptional
Stayed 3 nights in Apr 2023

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St. Regis Deer Valley is such a top notch property. Beautiful location and abundantly convenient. The staff was above and beyond. We had one of the best hotel experiences of our lives here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tahra

8/10 Good

Sherry Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is super accommodating the hotel look great!
Stayed 1 night in Nov 2022

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific stay at the St. Regis. We loved how warm and helpful the staff were, and the dog friendliness of the property. The rooms are great- and the hotel amenities are spot on.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Very Disappointing
Wow, very dissatisfied with this hotel. I was excepting a much higher level or service and room quality. I had prearranged certain items to be in my room with the concierge via email days prior to arrival. These items were not in the room and I had to call after check-in. No apology from concierge. Except to call at least two times for any service request (i.e bags delivered to room took two calls and wait over 1 hour, called Valet to retrieve car and waited 45 minutes with no car. Called again and was told, oh we will get it now) Room not well maintained. Outlet near desk not working and this required lamp to be unplugged in order to use coffee maker. Door frame to patio broke (see pic), and shower wand in shower broke. Not worth the money and not a 5 star hotel.
Stayed 1 night in Jul 2022

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0