The property was ok, but when we checked there were no towels and washcloths in the room. When we requested them they did not have some of the items available. We did receive them later that evening. There was also a large bug in our bathroom.
Laurie
2024 年 5 月入住 1 晚
4/10 很差
Joe
与家人出行, 团体旅客
2024 年 5 月 13 日
不满意:住宿条件和设施,员工和服务
The property is located close to a shopping center and several restaurants. I had two rooms reserved, one with two Queen beds and one with a King bed. When we checked in and went to our rooms, we had been given two rooms with double beds. Staff claimed that Expedia made the mistake. I showed her proof of the correct rooms. She stated there were none available. Expedia staff then were informed and they tried to call the clerk, she placed them on hold for over 30 minutes and never answered the call. We arrived early in the afternoon when many of the quests had not arrived, yet Esther stated that there were no available rooms other than what we had been assigned. She continued to blame Expedia and showed litte concern for our situation.
Joe
2024 年 5 月入住 1 晚
10/10 超赞
Domingo
2024 年 5 月 12 日
满意:住宿条件和设施,员工和服务
Continental breakfast great
Domingo
2024 年 5 月入住 2 晚
8/10 还可以
Ross
与家人出行
2024 年 5 月 5 日
满意:员工和服务,清洁度
Friendly, helpful, very diverse staff and clientele.
Ross
2024 年 5 月入住 4 晚
6/10 一般
Cynthia
与家人出行
2024 年 5 月 5 日
满意:住宿条件和设施,员工和服务
Some details, hair on towels and a shirt on a chair, that means they didn’t clean it all
Cynthia
2024 年 5 月入住 1 晚
10/10 超赞
Eileen
与家人出行
2024 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would like for the keys to the doors to be updated. They only work when they feel like it.