I think we were expecting more. Our two days at Glenlo Abbey was just okay. Staff was spotty-some above and beyond but others lacking the polish expected of a hotel touted as luxury. The Pullman Dinning Car experience, although by far the most expensive meal we had while in Ireland, was well worth it--a fabulous experience that my husband and I would recommend to anyone traveling to the area. We had a small issue with remodeling in a nearby room which when complained about was placated with drink coupons (not really what I wanted but a nice gesture). We loved the live piano music in the salon both nights but found it odd that the couch, which was broken Friday night, was not fixed or replaced on Saturday night when we went back to listen to the piano music. The hotel is beautiful though as are the grounds. Location is a taxi ride into town--easy to obtain one both there and back. With so many wonderful places to stay in the area, we don't think we would go back again except for the Pullman Dining Car experience, which is unparalleled in its uniqueness.