The Connaught

5.0 star property
Luxury family-friendly hotel, walk to Selfridges

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your current months are April, 2024 and May, 2024.
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May 2024

The Connaught

Photo gallery for The Connaught

Contemporary Studio | Premium bedding, free minibar items, in-room safe
Front of property – evening/night
Property entrance
3 restaurants, breakfast, lunch, dinner served; French cuisine
Body treatments, aromatherapy, body wraps, body scrubs, detox wraps

Overview of The Connaught

9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in London by travellers.
  • Offers an on-site restaurant. Only 5% of properties have this in London.

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
The price is £840
Price available on 21/3/2024

Explore the area

Carlos Place, Mayfair, London, England, W1K 2AL
  • Popular LocationBuckingham Palace17 min walk
  • Popular LocationRoyal Albert Hall6 min drive
  • Popular LocationBig Ben6 min drive
  • AirportLondon (LHR-Heathrow)42 min drive
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Room options

Carlos Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Sutherland Suite

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

Connaught Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Contemporary Studio

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Single Room

  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

Contemporary Superior Room

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Contemporary Deluxe Room

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Grosvenor Suite

  • 674 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

London

The Connaught is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. Royal Albert Hall and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Travelling with kids? Don't miss ZSL London Zoo. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Hyde Park - 7 min walk
  • Buckingham Palace - 17 min walk
  • Victoria and Albert Museum - 5 min drive
  • Royal Albert Hall - 6 min drive
  • Big Ben - 6 min drive

Getting around

  • London (ZEP-Victoria Train Station) - 4 min drive
  • Bond Street Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • Hideaway - 1 min walk
  • Bacchanalia - 2 min walk
  • Delfino - 1 min walk
  • Jean Georges - 1 min walk
  • The Connaught Patisserie - 1 min walk

About this property

The Connaught

Luxury boutique hotel near Buckingham Palace
Located close to Selfridges and Serpentine Gallery, The Connaught provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Indulge in aromatherapy, a manicure/pedicure and a facial at Aman Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature French cuisine and more. Free in-room WiFi is available to all guests, along with car hire on-site and 4 bars.
Other perks include:
  • An indoor pool
  • English breakfast (surcharge), valet parking (surcharge) and express check-out
  • Babysitting (surcharge), a 24-hour front desk and tour/ticket information
  • Multilingual staff, a front desk safe and smoke-free property
  • Guest reviews give good marks for the overall condition
Room features
All 122 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Children's slippers and childcare services
  • Bathrooms with designer toiletries and bidets
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Awards and affiliations

The Connaught is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (GBP 60 per night; includes in/out privileges)

Food and drink

  • Daily English breakfast available 7:00 AM–11:00 AM for a fee: GBP 42 per person
  • 3 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Helene Darroze
  • Jean-Georges
  • The Coburg Bar
  • The Connaught Bar
  • The Connaught Patisserie

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Building
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 42 per person
  • Valet parking fee: GBP 60 per night (in/out privileges)
  • Rollaway bed fee: GBP 75.0 per night
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does The Connaught have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at The Connaught?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Connaught on 21 Mar 2024 start from £840.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Connaught pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Connaught?

Valet parking is available for GBP 60 per night.

What time is check-in at The Connaught?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Connaught?

Checkout is at noon.

Where is The Connaught located?

This family-friendly London hotel is located in the shopping district, within 1 mi (2 km) of Selfridges and Buckingham Palace. Serpentine Gallery and Royal Albert Hall are also within 2 mi (3 km). Bond Street Underground Station is 7 minutes by foot and Bond Street (Elizabeth Line) Station is 8 minutes.

The Connaught Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 217 reviews" "
Rating 8 - Good. 24 out of 217 reviews" "
Rating 6 - Okay. 4 out of 217 reviews" "
Rating 4 - Poor. 1 out of 217 reviews" "
Rating 2 - Terrible. 4 out of 217 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason. The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT SERVICE!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Naili

Stayed 3 nights in Nov 2023

8/10 Good

Marina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I liked the historical site , the staff so kind and the bedroom. I would have liked to find a nespresso machine in the room, just to be indipendent in coffee time. But in any case I had a wonderful staying Kind regards mc
Stayed 3 nights in Nov 2023

10/10 Excellent

LISETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great pleasure. Staff is so belightful
Stayed 3 nights in Oct 2023

10/10 Excellent

AHMET CELALETTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception people, the concierge, the staff at the breakfast and at the bar… and I am sure the other people working at the hotel are very keen to make guests feel comfortable and make us like coming back home. They have th pleasure to please.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stefan

Stayed 3 nights in Aug 2023

10/10 Excellent

AHMET CELALETTIN

Stayed 3 nights in Aug 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property.
Stayed 2 nights in Jul 2023

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Address
Carlos Place, Mayfair, London, England
Location
London