10/10 Excellent
Amanda C., Austin, TX
31 Oct 2019
Liked: Cleanliness, check-in, communication, location, listing accuracy
Everything you could need!
I absolutely loved staying in this Sonder property. The flat was fully equipped with everything I could need from kitchen supplies to towels to laundry detergent even! The kitchen was so nice to have, and I was able to cook several meals for myself throughout the week.
Check in was an absolute breeze. I never had to contact the property manager. The instructions were clear and easy to follow. I knew exactly where to go and what buttons to push to get into my rental. It was such a relief after a long flight and journey.
The property manager was quick to communicate, responding to my messages and questions promptly. When there was unexpected construction on the street outside of the building, the Sonder team immediately messaged its guests and offered us free ear plugs at the front desk.
The neighborhood felt safe, as did the building. You're right in the heart of Westminster. I will say there is not a lot of night life or restaurants in the area, but it is just a short walk to the tube. There is a small grocery store nearby, which was very helpful.
I really don't have enough great things to say about Sonder and my stay. I travel to London often for work and look forward to staying here again. It was exactly what I was looking for at a fair price.
Amanda C.
Stayed 7 nights in Oct 2019