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4.3 out of 5

"Only stayed one night, because we had a function in the area and we live 3 hrs away. Definitely stay here again, great spot and happy staff. Cheers " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

Best Western Plus Hotel Stellar puts you in the heart of Sydney, steps from Hyde Park and within a 10-minute stroll of World Square Shopping Centre. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4-star Surry Hills hotel include Capitol Theatre and Sydney Town Hall.

Studio 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 1 Apr. - 2 Apr.

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

Best Western Plus Hotel Stellar ratings based on 176 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Stellar

Everyone (129) Business (2) Couples (15) Family (20)
5 out of 5
Only stayed one night, because we had a function in the area and we live 3 hrs away. Definitely stay here again, great spot and happy staff. Cheers

Posted by on 11 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by j

Dear Liam, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

4 out of 5
Nice to be close to Hyde Park. Very helpful and friednly staff.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

27 Mar. 2024 by Jessie

Dear Andrea, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

5 out of 5
The property was central, and also very clean. The kitchenette meant that we did not have to dine out all the time.

Posted by on 20 Feb. 2024

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Comment from Hotel Management

27 Mar. 2024 by Jessie

Dear Diana, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

5 out of 5
Was very happy with the hotel. Staff were friendly. The rooms were clean and very nice. The hotel was convenient to everything, close to train station, buses, eateries and only a short walk into the city. Would definitely stay again.

Posted by on 11 Dec. 2023

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5 out of 5
Only thing not to like is the small number of stairs to the front door. But as this is a heritage building, cannot be changed. Also, would be great if the dining area was open for a few hours in the evening. Otherwise great

Posted by on 15 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by Michael

Dear Linda,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

5 out of 5
Property close to Hyde park and Museum station which made for easy access from the airport and to many attractions.

Posted by on 3 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by Michael

Dear Jeff,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

4 out of 5
Great location and value

Posted by on 22 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by Michael

Dear Helen,Thank you for choosing Best Western Plus Hotel Stellar and also for the great review.We are glad that you had enjoyed your stay with us and we hope to accommodate you again in the future.Thank you for supporting our business, please take care and stay safe.Kind Regards,Management & StaffBest Western Plus Hotel Stellar

5 out of 5
Great staff very helpful Room was great and had everything needed for my three night stay The standard of cleanliness is something I rarely see in a hotel but this was exceptional As it was originally an building used for the garment or clothing industry back in the period it was built it had nice lofty ceilings Something else I liked

Posted by on 13 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by Jessie

Dear Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards, Management & Staff Best Hotel Plus Hotel Stellar

4 out of 5
Pros: The room was lovely, quiet, and the beds comfortable. The in-room facilities were great (we had a kitchenette in our room). Very clean. Pleasant decor. Staff were polite, pleasant, and very helpful. Cons: Not accessible friendly. We had a pram and large suitcase and found it challenging to get where we needed to. There are several steps inside the front entrance that can’t be avoided - there is no wheelchair access. Staff were very helpful with helping us lift the pram in. Doorway to room angled to create a narrow entry. It was really difficult to get the pram in and out.

Posted by on 13 Jun. 2023

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Comment from Hotel Management

13 Jun. 2023 by Michael

Dear Catherine,Thank you for choosing Best Western Plus Hotel Stellar and also for the review.We are glad that you had enjoyed your stay with us and enjoyed our rooms along with its facilities. We are also glad that we could be of your assistance during your stay.Your feedback is important to us, and we will be using it to review and improve our accommodation facilities moving forward. We hope that you consider to stay with us again soon. Sincerely, Management & Staff Best Western Plus Hotel Stellar

4 out of 5
It was ok. The parking is a hassle but the staff were very friendly about it. The beds aren’t the best but the room was overall ok. The cafe downstairs is very convenient. Would stay again as close to Oxford Street.

Posted by on 7 Jun. 2023

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Comment from Hotel Management

10 Jun. 2023 by Daniel

Dear Alicia,Thank you very much for your kind review.Your feedback will be used to improve our accommodation offering.We hope to see you again soon.Regards,Management & StaffBest Western Plus Hotel Stellar

About the Best Western Plus Hotel Stellar

Location 4 Wentworth Avenue, Surry Hills, NSW 2000

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Best Western Plus Hotel Stellar. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney hotel is smoke free.

  • 38 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1917
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Stellar offers 38 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Best Western Plus Hotel Stellar has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5–39 per person
  • Covered self parking fee: AUD 30.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel Stellar Surry Hills
  • Best Western Plus Stellar Surry Hills
  • Best Western Plus Hotel Stellar
  • Best Western Plus Stellar

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.