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4.1 out of 5

"A little old but excellent position and friendly, helpful staff. Not a lot of wall sockets for power, gym was OK but needs barbell and bench. " More

By a verified traveller on Fri 05 Apr 2024

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Hotel Description

Adina Apartment Hotel Sydney Town Hall puts you in the heart of Sydney, within steps of St Andrew’s Cathedral and Sydney Town Hall. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

The café, Envoy, is open for breakfast and lunch. Enjoy the gym and sauna. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 12:30 PM. There's also the convenience of self parking.

Places within a short walk of this 3.5-star Sydney Central Business District hotel include Metro Theatre and Queen Victoria Building.

Premier Apartment, 1 Bedroom (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Studio (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Adina Apartment Hotel Sydney Town Hall ratings based on 226 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adina Apartment Hotel Sydney Town Hall

Everyone (129) Couples (18) Family (58)
4 out of 5
A little old but excellent position and friendly, helpful staff. Not a lot of wall sockets for power, gym was OK but needs barbell and bench.

Posted by on 5 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Anne

Dear Mark,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to give us your feedback.I agree, our rooms are in need of an update, we are planning a full refurbishment of the hotel from this week. We would love it if you could come back and see us when we are all spruced up!We do hope that we will be welcoming you back again in the very near future.Kind Regards,

5 out of 5
Great for families in central Sydney

Posted by on 22 Mar. 2024

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Comment from Hotel Management

23 Mar. 2024 by Anne

Dear Benjamin,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to share your rating with us. We do hope that we will be welcoming you back again in the very near future.Kind Regards,

4 out of 5
This properties location is the reason why I choose to stay here

Posted by on 16 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Adina Team

Dear Karon,Thank you for taking the time and letting us know about your recent stay with us at Adina Town Hall. It is great to see you enjoyed our accessible location in Sydney’s City Centre. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation. I do hope we can welcome you back soon.

4 out of 5
Great location; comfortable room; efficient and friendly staff; needs a comfortable chair to sit in; would be better with a walk-in shower, rather than one over a batch

Posted by on 26 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Tristan Carey Executive Assistant Manager

Dear Christine,Thank you for taking the time to leave your feedback on your recent stay with us. Adina Apartment Hotel Sydney Town Hall, we are sorry to hear that you your recent stay was not at our usual standards. Thanks again for your feedback and please let us know if there is anything else we can assist with. Kind regards,Tristan Carey Executive Assistant Manager Adina Apartment Hotel Sydney Town Hall

4 out of 5
Was good but was expecting some tooth brushes and tooth paste but was none and we had to go out and buy some also the pool was so cold was expecting heated pool other than that was good

Posted by on 26 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Anne

Dear Janelle,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to share your rating with us. We do hope that we will be welcoming you back again in the very near future.Kind Regards,

2 out of 5
Unfortunately Adina's quality has slipped in recent years. The room was tired, small & very stuffy and the balcony was grubby to say the least. It would have been nice for housekeeping to supply milk on day 2 aswell. I won't be choosing Adina again.

Posted by on 26 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Anne

Dear Peita,Thank you for taking the time and letting us know about your recent stay with us at Adina Town Hall.I agree, our rooms could do with a freshen up. We are planning a full refurbishment of the hotel early this year and we hope that you can come back and see us once we are all spruced up!I do hope we can welcome you back again to show you a true Adina experience.Kind Regards,

3 out of 5
Only two lifts for 27 floors and one was broken

Posted by on 25 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Anne

Dear William,Thank you for taking the time and letting us know about your recent stay with us at Adina Town Hall.Unfortunately, during your stay we had some technical issues with our elevators that the team worked incredibly hard to rectify as quickly as possible. Please know the issues have since been fixed and I apologise for the inconvenience this caused you during your stay.We do hope that we can welcome you back again soon.Kind Regards,

5 out of 5

Posted by on 6 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Anne

Dear Guillermo,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to share your rating with us. We do hope that we will be welcoming you back again in the very near future.Kind Regards,

5 out of 5

Posted by on 2 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by Adina Team

Dear Margaret,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to share your rating with us. We are pleased to hear you enjoyed various aspects of your stay with us. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation. Your comments are highly motivating for the entire team and we look forward to welcoming you back again soon.Best regards,

5 out of 5
Value for your money, average hotel room is just a studio where as adina offers an apartment experience for the same price.

Posted by on 5 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by Anne

Dear Slade,Thank you for choosing to stay at Adina Town Hall Sydney and for taking the time to share your rating with us. We do hope that we will be welcoming you back again in the very near future.Kind Regards,

About the Adina Apartment Hotel Sydney Town Hall

Location 511 Kent Street Sydney, Sydney, NSW 2000

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. Adina Apartment Hotel Sydney Town Hall offers its guests an outdoor pool, a sauna, and a fitness center. Adina Apartment Hotel Sydney Town Hall also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.5 km / 0.9 mi)
  • Metro station: Town Hall Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Sydney Town Hall offers 144 air-conditioned accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 30-inch LCD televisions come with digital channels and pay movies. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 12:30 PM.

Envoy - This café serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides WiFi access up to 100 mb per 24 hours per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Touch (TFE Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27 per person
  • Secured self parking fee: AUD 50 per night (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sydney Medina Grand Hotel
  • Adina Apartment Hotel Hall
  • Adina Apartment Sydney
  • Adina Apartment Sydney Town Hall
  • Medina Grand Sydney Hotel Sydney
  • Adina Apartment Hall
  • Adina Sydney Town Hall Sydney
  • Adina Apartment Hotel Sydney Town Hall Hotel
  • Adina Apartment Hotel Sydney Town Hall Sydney
  • Adina Apartment Hotel Sydney Town Hall Hotel Sydney

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.