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At Quest Frankston, you'll be 1.1 km (0.7 mi) from Frankston Arts Centre and 14.2 km (8.8 mi) from Mornington Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.
This business-friendly hotel offers free WiFi in public areas, concierge services, and babysitting services. Additionally, you'll find a snack bar/deli and laundry facilities. Continental breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 4-star Frankston hotel, you'll be 17.1 km (10.6 mi) from Cranbourne Racecourse and 46.3 km (28.8 mi) from Peninsula Hot Springs.
Quest Frankston ratings based on 105 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Quest Frankston
Everyone (61)Business (3)Couples (18)Family (20)
5 out of 5
Nice and clean, everything worked. Shower could use a little maintenance but still did the job
Posted by Andrew on 15 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by The Quest Frankston Team
Good Morning Andrew,Thank you for your fantastic review of your recent stay at Quest Frankston, we are so glad that you had an amazing time.Thank you for letting us know about the shower, I will have maintenance look at it.We look forward to welcoming you back in the future.Kind regards,The Quest Frankston Team
5 out of 5
Spacious modern and comfortable
Posted by dianne cathryn on 25 Mar. 2024
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Comment from Hotel Management
26 Mar. 2024
by The Quest Frankston Team
Good Afternoon Dianne,Thank you for your fantastic review of your recent stay with us. We are so glad that you enjoyed your stay.We look forward to welcoming you back to Quest Frankston.Kind regardsThe Quest Frankston Team
5 out of 5
Excellent receptionist who made check-in a breeze and provided great recommendations for dining and sightseeing.
Posted by David on 24 Mar. 2024
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Comment from Hotel Management
26 Mar. 2024
by The Quest Frankston Team
Good Afternoon David,Thank you for your fantastic review of your recent stay with us. We are so glad that you enjoyed your stay. I will pass your comments onto Emily who is the staff member you have mentioned.We look forward to welcoming you back to Quest Frankston.Kind regardsThe Quest Frankston Team
5 out of 5
Convenient motel close to the beach. Easy walk to beach, station, and shops. Rooms clean and well equipped, with comfortable bed, opening window and good air conditioning. Reception staff friendly and helpful. Definitely a good alternative to staying in the CBD if you need to be in the bayside area.
Posted by Claire on 15 Mar. 2024
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Comment from Hotel Management
17 Mar. 2024
by The Quest Frankston Team
Good Morning Claire,Thank you for your fantastic review of your stay at Quest Frankston. We are close to everything that Frankston has to offer and our apartments are extremely comfortable. Thank you for your feedback about our staff, I will pass this onto the team.We look forward to welcoming you back in the future.Kind regardsThe Quest Frankston Team
5 out of 5
Spacious two bedroom property for family to stay for a sports weekend away.
Posted by Rebecca on 10 Mar. 2024
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Comment from Hotel Management
12 Mar. 2024
by The Quest Frankston Team
Good Morning RebeccaThank you for your fantastic review of your recent stay at Quest Frankston. We are so glad that you loved the large apartments we have, which are perfect for families.We look forward to welcoming you back to Quest Frankston in the future.Kind regardsThe Quest Frankston Team
3 out of 5
Affordable and clean.
Shower/bath dangerous as no strong rail to hang onto to step over and into and out of bath.
The frig contained only 1 tiny carton of milk for 2 people and no small pkts of biscuits.
Posted by Graeme on 17 Feb. 2024
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Comment from Hotel Management
20 Feb. 2024
by The Quest Frankston Team
Good Afternoon GraemeThank you for taking the time to review your most recent stay with us. I am glad that you found the apartment to be clean.I will discuss your feedback with the team to ensure we can better improve our services for all guests.Thank you again for taking the time again to review your stay with us.Kind Regards,The Quest Frankston Team
4 out of 5
I liked the comfort & convenience of property.
Posted by Margaret on 11 Feb. 2024
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Comment from Hotel Management
13 Feb. 2024
by The Quest Frankston Team
Good Afternoon Margaret,Thank you for your review of your recent stay with us. We are so glad that you enjoyed your stay.We look forward to welcoming you back in the future.Kind regards The Quest Frankston Team
5 out of 5
Posted by Domenic on 26 Dec. 2023
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Comment from Hotel Management
27 Dec. 2023
by The Quest Frankston Team
Good Morning DomenicThank you for your fantastic review of your recent stay at Quest Frankston, we are glad that we made your stay effortless.We look forward to welcoming you back to Quest Frankston in the future.Kind regardsThe Quest Frankston Team
1 out of 5
Most disappointed in this "apartment" property. Pleasant staff member Michelle but apartment completely sterile & needing plenty of maintenance. Shower screen loose on wall - unsafe, no plugs in bathroom & kitchen sinks, lamp not working & overhead lights too bright. Bedroom blind only a dark blockout one overlooking carpark, had to be down all the time.Couch very uncomfortable, tv played up re reception all the time. Wifi was fine. Plates in cupboard dirty. Only one small milk supplied for 2 for 2 days. Not up to Quest usual standard. Very disappointed.
Posted by Julie on 30 Nov. 2023
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Comment from Hotel Management
11 Dec. 2023
by The Quest Frankston Team
Good Afternoon Julie, Thank you for choosing to stay at Quest Frankston. We appreciate you taking the time to share your feedback. Thank you for your comments about Michelle, I will pass them onto her. I am sorry to hear about the condition of the cleaning within the apartment. This is not the standard we aim for here at Quest Frankston. I have passed your comments onto the Housekeeping Manager as these issues should have been rectified before allowing guests to stay in the apartment. We have finished paint, carpet and beds in the apartments with new furniture to come in 2024. We hope we can welcome you back to Quest Frankston in the future. Kind regards The Quest Frankston Team
4 out of 5
It’s a tight squeeze to get into the property. But I’m not sure that this could be rectified.
Posted by Glenda on 18 Sep. 2023
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Comment from Hotel Management
18 Sep. 2023
by The Quest Frankston Team
Good Morning GlendaThank you for taking the time to provide feedback on your stay. We are glad that you had a fantastic time and have given us a 4 out of 5 score.Kind regardsThe Quest Frankston Team
There's a snack bar/deli on site. Public spaces have free WiFi. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quest Frankston. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 4-star Melbourne hotel.
66 guestrooms or units
2 levels
7 buildings
161 sq ft of conference space
15 sq m of conference space
Deli
Childcare (surcharge)
Towels for the beach
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Television in lobby
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Separate living room
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Separate dining area
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Train station: Melbourne Leawarra Station (3.4 km / 2.1 mi)
Metro station: Frankston Station (1 km / 0.6 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Quest Frankston offers 66 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Dining room
Sitting area
LED television
Cable channels
Microwave
Electric kettle
Kitchenware
Shower and tub combination
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Saturday: 8:00 AM - 9:00 PM
Sunday - Sunday: 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
This property's front desk is open during the following times:
Monday - Saturday: 8:00 AM - 9:00 PM
Sunday - Sunday: 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cribs (infant beds) are available for AUD 5.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Credit card pre-authorisation
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 150 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately AUD 12.50 per person
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 5.0 per night
Rollaway bed fee: AUD 40.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quest Frankston Apartment
Quest Frankston
Quest Frankston Hotel
Quest Frankston Frankston
Quest Frankston Hotel Frankston
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Quest Frankston offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Quest Frankston has a free self car park.
Yep, Quest Frankston is a short 9-minute walk from Frankston Beach.
Quest Frankston has an outdoor pool.
You bet! With amenities like babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Quest Frankston is a hit with families.
Yep, continental breakfast is offered daily from 7:00 AM to 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
