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4.6 out of 5

"Very good stay experience " More

By a verified traveller on Sun 14 Apr 2024

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Lancemore Crossley St Melbourne. Within steps you'll find Princess Theatre and Collins Street within a short 5-minute stroll. Highlights at this Art Deco hotel include in-room free WiFi and LED TVs.

The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Continental breakfast is available daily between 7:00 AM and 10:30 AM.

Attractions within a 10-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Central and Bourke Street Mall.

Lancemore King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$184* Per night/room 26 May - 27 May

Two Bedroom Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lancemore Design King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lancemore Premium King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lancemore Crossley St Melbourne ratings based on 64 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lancemore Crossley St Melbourne

Everyone (21) Couples (29) Family (6)
5 out of 5
Very good stay experience

Posted by on 14 Apr. 2024

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Comment from Hotel Management

14 Apr. 2024 by Jarvis - Duty Manager

We're delighted to hear that you had a very good stay experience with us! Thank you for choosing to stay at our hotel, and we hope to welcome you back again soon for another enjoyable stay

4 out of 5
It was fine for the purpose of staying in a hotel for the night. Quirky little hotel. Staff were lovely. Not quite a five star experience however.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Iryna

Dear Kimberley,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that our staff made your stay enjoyable, and we appreciate your kind words about our quirky hotel. We look forward to welcoming you back on your next visit.Warm regards,IrynaAssistant Front Office Manager

4 out of 5
So much so close around- shopping, services and restaurants. Lovely room with great facilities. Close to trams too.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Iryna

Dear Chris,We're thrilled to hear that you enjoyed the convenient location of our hotel, with shopping and restaurants nearby. It's wonderful to know that you found your room comfortable and well-equipped with great facilities. . Thank you for sharing your positive experience, and we look forward to welcoming you back for another enjoyable visit soon!Warm regards,IrynaAssistant Front Office Manager

5 out of 5
Great location

Posted by on 1 Mar. 2024

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Comment from Hotel Management

1 Mar. 2024 by Jarvis

Dear Rebecca,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. It was a pleasure having you as our guest. If your travels bring you back to the area, we look forward to welcoming you again.

5 out of 5
A brief but pleasant stay in a quiet end of little Bourke lane. The staff were very friendly and our stay was a treat. Great neighborhood for wining and dining. Highly recommend a stay here

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Jarvis

Dear Lorenzo,Thank you for your delightful feedback! We're thrilled to hear that you had a pleasant stay and enjoyed the quiet ambiance of Little Bourke Lane. It's wonderful to know that our friendly staff contributed to making your stay a treat. The neighborhood indeed offers fantastic options for wining and dining.We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.

5 out of 5
Great place to stay!

Posted by on 19 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by Jarvis - Duty Manager

Dear Tom,Thank you for your positive review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had a great experience.We look forward to welcoming you back on your next visit.

5 out of 5
Would like to thank your staff for the help. Unfortunate my wife had an accident that night and wasn’t able to enjoy the pleasure of staying with me. Thank you

Posted by on 1 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by Jarvis - Duty Manager

Dear Robert,We sincerely appreciate you taking the time to share your feedback with us. Firstly, we would like to express our heartfelt sympathy for the unfortunate incident involving your wife. Our thoughts are with you and your family during this challenging time.We are glad to hear that our staff could provide assistance and support during such a difficult situation. Please know that the well-being and comfort of our guests are of utmost importance to us, and we are here to assist in any way we can.We hope that your wife is on the road to recovery, and if there's anything more we can do to assist you both, please don't hesitate to reach out. Thank you for your understanding, and we look forward to the opportunity to welcome you back under happier circumstances in the future.

4 out of 5

Posted by on 11 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by Jarvis - Duty Manager

Dear Garry,Thank you for your positive review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had a great experience.We look forward to welcoming you back on your next visit.

5 out of 5

Posted by on 6 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by Jarvis - Duty Manager

Dear Megan,Thank you for your positive review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had a great experience.We look forward to welcoming you back on your next visit.

5 out of 5
Perfect position amongst restaurants and close to Her Majesty's and Princess Theatres. Also in proximity to Chinatown. Was in Melbourne for a weekend stay and seeing a show with my wife, we couldn't ask for a better stay. Perfect location and perfect stay. Will be back again.

Posted by on 28 Nov. 2023

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Comment from Hotel Management

1 Jan. 2024 by Jarvis - Duty Manager

Dear Gavin,Thank you for sharing your delightful experience! We're thrilled to hear that our perfect location amidst restaurants, and close proximity to Her Majesty's and Princess Theatres, made your weekend stay memorable. It's fantastic to know that you and your wife enjoyed a perfect stay. We can't wait to welcome you back for another wonderful experience!

About the Lancemore Crossley St. Melbourne

Location 51 Little Bourke St, Melbourne, VIC 3000

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Lancemore Crossley St Melbourne. A complete renovation of Lancemore Crossley St Melbourne was completed in April 2020. This Art Deco Melbourne hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 7 levels
  • Built in 1985
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (2.6 km / 1.6 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)

Room Amenities

Lancemore Crossley St Melbourne offers 113 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • First-run movies
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 25 for adults and AUD 25 for children
  • Nearby parking fee: AUD 25 per night(689 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 1.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lancemore Crossley St.
  • Lancemore Crossley St. Melbourne
  • Lancemore Crossley St Melbourne Hotel
  • Lancemore Crossley St Melbourne Melbourne
  • Lancemore Crossley St Melbourne Hotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.