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4.6 out of 5

"Very happy with our stay - customer service very friendly but some direction required for information to customers at restaurant understanding process ... " More

By a verified traveller on Mon 22 May 2023

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Hotel Description

At The Sebel Pinnacle Valley Resort you'll be steps from Delatite Education Area and 5 km (3.1 mi) from Mount Russell Education Area. Highlights at this aparthotel include a restaurant and free self parking.

You can enjoy a flat-screen TV with cable channels, and each apartment features a DVD player, a coffee/tea maker, and a safe. A refrigerator and a microwave make in-room dining convenient. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is not available.

The restaurant, Peaks Restaurant & Bar, is open for breakfast and dinner. Enjoy the gym and outdoor tennis court as well as access to mini golf and bike rentals. 3175 square feet (295 square meters) of event facilities include meeting rooms and conference space. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM.

In proximity to this 4-star Merrijig aparthotel you'll find Mt. Buller Alpine Resort.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$253* Per night/room 22 Apr. - 23 Apr.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Chalet

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Sebel Pinnacle Valley Resort ratings based on 209 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Pinnacle Valley Resort

Everyone (69) Couples (83) Family (57)
3 out of 5
Very happy with our stay - customer service very friendly but some direction required for information to customers at restaurant understanding process, instructions & walking away from customers. Feedback on the motel room was not enough towels for dual showers for 2 people - only 2 supplied. overall very lovely place.

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Alana Liddell

Hi Jacqui, Thank you for taking the time to leave feedback on your recent stay with us. I'm glad to hear that you had a very happy stay. I note your comments on the lack of information in the restaurant and only having 2 towels in your room. Should you ever require anything during your stay with us please contact our lovely reception team. They will always be able to assist you.I look forward to the opportunity to welcome you back to the resort again. Kind regards, Alana

3 out of 5

Posted by on 2 Jan. 2023

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5 out of 5
Very stylish and comfortable chalets which were very well equipped . Very quiet peaceful place with lovely wildlife.

Posted by on 10 Oct. 2022

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5 out of 5
The scenery was lovely and the staff were courteous. Rooms were spacious and warm. Pool was closed, and game room requires coins they should have pay wave functions or should be able to cash out at the bar. Restaurant/bar/common room was he best with a great vibe fit for relaxation after a day on the slopes

Posted by on 7 Sep. 2022

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Comment from Hotel Management

22 Sep. 2022 by Dushy Wanigatunga

Dear Leah,Thank you for your feedback and I am glad to hear that you had a pleasant stay with us. I have made a note of your comments on the games rooms and have passed this onto the suppliers to see if we can make some changes. I look forward to welcoming you back again soon. Kind regards,Dushy

5 out of 5
Wonderful place to stay for the snow. Amenities fantastic. Room was clean, spacious, cozy and had all things required including cookware, drying racks etc. the manager was very helpful when we had to make amendments to our booking. 5/5, would stay again.

Posted by on 4 Aug. 2022

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Comment from Hotel Management

22 Sep. 2022 by Dushy Wanigatunga

Dear Anh, Thank you for your kind feedback from your recent stay. I am delighted to hear of your pleasant stay and look forward to welcoming you back again soon.Kind regards,Dushy

5 out of 5

Posted by on 4 Oct. 2020

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5 out of 5

Posted by on 20 Mar. 2019

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Comment from Hotel Management

24 Apr. 2019 by Brad

Thank your for your review. We are very happy to see you enjoyed your stay with us. Hope to have you stay again. Kind regards, Brad

5 out of 5
The sebel is placed in a mountainous setting, quite, picturesque and very pleasant. The staff were very accommodating and friendly.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

24 Feb. 2019 by Brad

Dear Guest, Thank you for your wonderful review and we are all happy to hear you had a great stay with us. I will pass your feedback to our staff. Thank you again and we hope to have you stay again in the near future. Kind regards. Brad

5 out of 5
Very comfortable, excellent front desk service, all features of the resort were operating

Posted by on 30 Aug. 2018

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4 out of 5

Cosy and comfortable

Cosy chalet with all our needs. Cosy bar area for end of day mulled wines

Posted by on 24 Aug. 2018

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About the The Sebel Pinnacle Valley Resort

Location 1 Mimosa Drive, Merrijig, VIC 3723

Property Features

There's a restaurant on site. WiFi is free in public spaces. The Sebel Pinnacle Valley Resort offers its guests an outdoor tennis court and a fitness center. Event space at this aparthotel measures 3175 square feet (295 square meters) and includes conference space. The business-friendly The Sebel Pinnacle Valley Resort also features barbecue grills, a fireplace in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 4-star Merrijig aparthotel.

  • 43 guestrooms or units
  • 3 levels
  • 6 buildings
  • Meeting rooms
  • 3175 sq ft of conference space
  • 295 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Miniature golf on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Sebel Pinnacle Valley Resort offers 43 air-conditioned accommodations with DVD players and safes. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–40 for adults, and AUD 10–25 for children
  • Crib (infant bed) fee: AUD 30.0 per night
  • High chair fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Pinnacle Valley Accor Vacation Club
  • The Sebel Pinnacle Valley Resort Merrijig Victoria Australia
  • Grand Mercure Pinnacle Valley Accor Vacation Club Merrijig
  • Sebel Pinnacle Valley Resort Merrijig
  • Sebel Pinnacle Valley Resort
  • Sebel Pinnacle Valley Merrijig
  • Sebel Pinnacle Valley
  • Grand Mercure Pinnacle Valley Hotel Merrijig
  • Mercure Hotel Merrijig
  • The Sebel Pinnacle Valley Resort Merrijig, Victoria, Australia
  • Sebel Pinnacle Valley Merriji
  • The Sebel Pinnacle Valley
  • The Sebel Pinnacle Valley Resort Merrijig
  • The Sebel Pinnacle Valley Resort Aparthotel
  • The Sebel Pinnacle Valley Resort Aparthotel Merrijig

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.