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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
Upscale eco-certified hotel near University of Ottawa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Homewood Suites by Hilton Ottawa Downtown

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Dinner served, local cuisine

Overview of Homewood Suites by Hilton Ottawa Downtown

8.8

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Parking available
  • Free WiFi
  • Gym

Check out the area

361 Queen Street, Ottawa, ON, K1R 0C7
  • Popular LocationCanadian War Museum14 min walk
  • Popular LocationNational Arts Centre15 min walk
  • Popular LocationRideau Centre16 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)17 min drive
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Room options

Studio Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • River view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Ottawa

Homewood Suites by Hilton Ottawa Downtown is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station. Canadian War Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.

What's nearby

  • Canadian War Museum - 14 min walk
  • Shaw Centre - 18 min walk
  • Parliament Hill - 19 min walk
  • University of Ottawa - 2 min drive
  • Byward Market Square - 2 min drive

Getting around

  • Lyon Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • Spin Kitchen & Bar - 4 min walk
  • Tim Hortons - 2 min walk
  • The Royal Oak Pubs - 6 min walk
  • Occo Kitchen - 2 min walk
  • Swizzles - 4 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Upscale eco-certified hotel located in Downtown Ottawa
Close to Parliament Hill and Canadian War Museum, Homewood Suites by Hilton Ottawa Downtown provides a free breakfast buffet, a free grocery shopping service, and a free manager's reception. The onsite restaurant, Tulip Restaurant & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and 4 meeting rooms
  • A front-desk safe, ATM/banking services, and free newspapers
  • An elevator, luggage storage, and a 24-hour front desk
  • Guest reviews give good marks for the dining options, helpful staff, and overall condition
Room features
All 171 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Wardrobes/closets, kitchens, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Homewood Suites by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Ottawa Downtown?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Ottawa Downtown on Apr 14, 2024 start from $152.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Ottawa Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Ottawa Downtown?

Self parking is available for CAD 25.00 per night.

What time is check-in at Homewood Suites by Hilton Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Homewood Suites by Hilton Ottawa Downtown?

Check-out is at noon.

Where is Homewood Suites by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this eco-certified hotel is within a 15-minute walk of Library and Archives Canada and Canadian War Museum. Shaw Centre and Parliament Hill are also within 1 mi (2 km). Lyon Station is only a 3-minute walk and Parliament Station is 8 minutes.

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1010 reviews" "
Rating 8 - Good. 246 out of 1010 reviews" "
Rating 6 - Okay. 63 out of 1010 reviews" "
Rating 4 - Poor. 37 out of 1010 reviews" "
Rating 2 - Terrible. 32 out of 1010 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and the free breakfast is better than most you pay for. Pool was great but deep if you have little kids. Only reason it lost a star was the bed was ok, surrounding area wasn’t very lively, but walkable to parliament, and a couple little details were missing ( we booked for 3 and only had 2 towels, no shampoo in dispenser, little things like that).would give 4 and 1/2 if able to.
Stayed 2 nights in Mar 2024

2/10 Terrible

Monika

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hi have travelled to 80 countries and have never been spoken down to by one male receptionist, and a male manager. I simply asked for them to access my points through Hilton. They told me they could not access my points. I was spoken to in way that was condescending and uncalled for. Gentlemen took it upon themselves to bully me together. They repeatedly asked yelling out my email address. If this was the correct email address I instructed the manager to stop yelling out my email address and private information so that everyone could hear. I was not able to read the screen because I did not have my glasses so he yelled out once again so if you can’t read the screen and I can’t say out loud your email address and private information then I can’t help you. I have never had my private information yelled out in the lobby of a busy hotel in my life… the manager even yelled out you booked this through a third-party.. Shame on you and Hilton for this poor customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

YOUNG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient and quiet place whether you drive or use public transportation. The pool on the second floor is large and warm, making it great for use in the winter. Although it is a somewhat old facility, traces of relatively well-maintained care are visible throughout. Breakfast is okay to eat. If I visit Ottawa again, I will definitely go back here.

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, friendly and convenient.
Stayed 5 nights in Mar 2024

10/10 Excellent

James, Burlington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Parliament and downtown
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in Mar 2024

6/10 Okay

Marilène

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed not comfortable breakfast not so good. Good service and nice staff.
Stayed 2 nights in Mar 2024

8/10 Good

Teresa K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Sophia

Stayed 2 nights in Mar 2024

10/10 Excellent

Susan, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024