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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel near Santiago Bernabéu Stadium
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Relais & Châteaux Heritage Madrid

Photo gallery for Relais & Châteaux Heritage Madrid

Lobby
Terrace/patio
Property entrance
Designer toiletries, hair dryer, bathrobes, slippers
Breakfast, lunch, dinner served; international cuisine

Overview of Relais & Châteaux Heritage Madrid

Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
Calle Diego de León, 43, Madrid, 28006
  • Popular LocationSantiago Bernabéu Stadium3 min drive
  • Popular LocationGran Via4 min drive
  • Popular LocationPrado Museum5 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Designer toiletries
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 699 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

Minibar, in-room safe, desk, blackout drapes

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking

Minibar, in-room safe, desk, blackout drapes

Classic Double Room with Parking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Lobby
Barceló Emperatriz
Free WiFi
Restaurant
Air conditioning
Gym
9.6 out of 10, Exceptional, (1001)
The price is $205
$226 total
includes taxes & fees
May 12 - May 13
Barceló Emperatriz

About the neighborhood

Madrid

Relais & Châteaux Heritage Madrid is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Royal Palace of Madrid and Puerta del Sol are notable landmarks, and travelers looking to shop may want to visit Gran Via. Looking to enjoy an event or a game? See what's going on at Santiago Bernabéu Stadium or Cívitas Metropolitan Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • Cazorla - 3 min walk
  • Bendita Locura - 1 min walk
  • Mano de Santa - 3 min walk
  • Toro Burger Lounge - 2 min walk
  • Ramen Kagura - 3 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel near Santiago Bernabéu Stadium
Located close to Gran Via and Prado Museum, Relais & Châteaux Heritage Madrid provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Meeting rooms, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Relais & Châteaux Heritage Madrid feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • Heating, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM–11:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Up to 15 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Is Relais & Châteaux Heritage Madrid pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Apr 29, 2024 start from $490.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relais & Châteaux Heritage Madrid?

This property doesn't offer parking.

What time is check-in at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Relais & Châteaux Heritage Madrid?

Check-out is at noon.

Does Relais & Châteaux Heritage Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 170 per vehicle applies.

Where is Relais & Châteaux Heritage Madrid located?

Located in Salamanca, this luxury hotel is within 3 mi (5 km) of Santiago Bernabéu Stadium, Gran Via, and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Diego de Leon Station is only a 4-minute walk and Avenida de America Station is 6 minutes.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 306 out of 354 reviews" "
Rating 8 - Good. 39 out of 354 reviews" "
Rating 6 - Okay. 7 out of 354 reviews" "
Rating 4 - Poor. 1 out of 354 reviews" "
Rating 2 - Terrible. 1 out of 354 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

chetana

Traveled with group
Liked: Amenities
The best hotel in Madrid.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

lilia, houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We only stayed one night in order to go to the airport. The property is beautiful and the staff is super friendly. The room is super cute and bathroom amazing with an amazing jacuzzi very much needed after traveling through Spain.
Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Donghoon, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

ben, edina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relais & Chateaux sets a high standard, and the Heritage in Madrid certainly meets it. The hotel is beautiful, the rooms more so, the rooftop deck wonderful, and the service is marvelous. Can't lose. Plus-- the Salamanca section of town where it's located is great. It's a lovely area and away from the tourist crush while still being close enough to easily get to everything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlos, san antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively new boutique hotel. Room was generous in size and beautifully decorated. Service was excellent especially by the front desk (Alberto) who was very friendly, helpful and knowledgeable. Porter was also excellent and very attentive. Only downside was waiting for a mixed drink for 15 minutes at a time when the restaurant was almost empty. Service at dinner was not very attentive until we raised a concern and then it picked up significantly. Would definitely recommend a stay here. While it is a 20 min taxi ride to the tourist sights it is very walkable and close to good restaurants
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8 am after a redeye flight. They gave us a room right away so that we could rest. During our stay, we took a long weekend to Morocco. They stored our extra luggage for us, and it was waiting in the room upon our return. The rooms are well decorated, albeit a little on the small side. Staff very helpful with suggestions and accommodating requests. Restaurant very tasty - wish we had gone before the last night there.
Stayed 3 nights in Feb 2024