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Hotel Kaiserhof Wien

4.0 star property
Upscale spa hotel, walk to Vienna State Opera
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Kaiserhof Wien

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Front of property
Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Dining
Classic Double Room | Bathroom | Free toiletries, hair dryer, slippers, towels

Overview of Hotel Kaiserhof Wien

Reviews
9.8

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Popular LocationAlter Ego2 min walk
  • Popular LocationSt. Charles Church4 min walk
  • Popular LocationVienna Mitte Station10 min drive
  • AirportVienna (VIE-Vienna Intl.)23 min drive
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Room options

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Business Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
Austria Trend Hotel Savoyen Vienna
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The price is $139
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$157 total
includes taxes & fees
Apr 30 - May 1
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About the neighborhood

Vienna

Hotel Kaiserhof Wien is located in Wieden, a neighborhood in Vienna, and is near a metro station. Vienna State Opera and Belvedere are cultural highlights, and travelers looking to shop may want to visit Mariahilfer Street and Vienna Christmas Market. Vienna University of Technology and Naschmarkt are two other places to visit that come recommended.
Visit our Vienna travel guideOpens in a new window

What's nearby

  • Naschmarkt - 5 min walk
  • Vienna State Opera - 9 min walk
  • Belvedere - 11 min walk
  • Stephansplatz - 16 min walk
  • St. Stephen's Cathedral - 17 min walk

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • Kaffeefabrik - 4 min walk
  • Matcha Komachi - 4 min walk
  • Pizzeria Riva Favorita - 3 min walk
  • Fein Essen - 2 min walk
  • Santos | Mexican Grill & Bar - Wieden - 4 min walk

About this property

Hotel Kaiserhof Wien

Upscale eco-certified hotel refurbished in 2016 and located near Vienna State Opera
Located close to Vienna University of Technology and St. Charles Church, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in some rest and relaxation at Spabereich, the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, luggage storage, and concierge services
  • A computer station, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All 74 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1896
  • Fireplace in lobby
  • Renovated entire property - February 2016
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on Apr 23, 2024 start from $226.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kaiserhof Wien?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of St. Charles Church, Vienna University of Technology, and Naschmarkt. Vienna State Opera is 0.4 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 842 out of 1001 reviews" "
Rating 8 - Good. 142 out of 1001 reviews" "
Rating 6 - Okay. 12 out of 1001 reviews" "
Rating 4 - Poor. 5 out of 1001 reviews" "
Rating 2 - Terrible. 0 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Tak San

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be happier if there is usb power socket.
Stayed 3 nights in Apr 2024

6/10 Okay

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the Kaiserhof Hotel 8 yrs ago and our first experience made us want to stay there again. However, Tereza at the front desk needs to learn to be nicer to people. She was very rude and discriminatory. This a lone will discourage us from going back to the Kaiserhof. Unfortunately, Tereza is at the front desk and represents the hotel. Tereza needs further training in hospitality or needs to be moved to another department where she doesn’t deal with guests. Very disappointing for the standards of the Kaiserhof Hotel.
Stayed 8 nights in Mar 2024

10/10 Excellent

Roberto Carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 5 nights in Mar 2024

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Service impeccable, very well located, all renewed and excellent breakfast! Fully recommend. My family and I had a great time .
Stayed 4 nights in Mar 2024

4/10 Poor

Tonya

Stayed 1 night in Mar 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in this conveniently located, close to Vienna center hotel. The stuff was very friendly and accommodative. The room was very comfortable and clean. I would recommend this hotel for all fellow travellers
Stayed 1 night in Feb 2024

10/10 Excellent

Kaiser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and conveniently located. I would absolutely stay there again next time I'm in Vienna!
Stayed 2 nights in Feb 2024

10/10 Excellent

Clara

Stayed 4 nights in Feb 2024

10/10 Excellent

Amila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel breakfast, accommodating staff and close to many restaurants and shops in the city center
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk anywhere
Stayed 3 nights in Feb 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Vienna (VIE-Vienna Intl.)