2/10 Terrible
Peter
Feb 28, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches and more
Ok, the good parts first. Bed was comfortable and sheets clean, staff was pleasant. Overall the hotel has the potential to be acceptable.
But.
I was greeted by about a dozen roaches in this hotel room. Most of them were assembled in the bathroom as you will shortly understand (but hey, I literally just smacked one on the bed writing this review).
The bathroom appears to have about twenty years of calcified water and soap scum accumulated on the sink, floors and shower stall. The drain next to the toilet had a wad of (presumably) human hair, amidst a gelatinous blob of growth fed from a dripping fixture. The roaches seemed to favor scurrying inside the toilet bowl.
Frankly, It would take an entire day with abrasive cleaners to bring that bathroom into a proper state. The beaten wood furnishings in the room need a cleaning and go-over with something for all the years of scratches and dings, but it appears nobody has cared about any of this for a very long time. I avoided breakfast as I'm wondering how they keep the kitchen?
Overall I'd say this isn't a problem with the cleaning staff but management that has been willing to let it get this way over a long time. Bugs and dirty rooms have been common complaints for the past years, and the managers reply on the reviews that they care, but nothing has been done - it's empty talk.
Peter
Stayed 1 night in Feb 2024