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Concierge Plaza San Rafael

3.0 star property
Waterfront hotel with an outdoor pool

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your current months are May, 2024 and June, 2024.
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June 2024

Concierge Plaza San Rafael

Photo gallery for Concierge Plaza San Rafael

Standard Room Interior View | Free WiFi
Outdoor pool
Front of property
Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View | Free WiFi
Balcony view

Overview of Concierge Plaza San Rafael

Reviews
6.0
Highlights
  • Staff & service is scored top 10% in Cuyutlan by travelers.
  • Cleanliness is scored top 10% in Cuyutlan by travelers.

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350
  • Popular LocationCuyutlan Beach1 min walk
  • Popular LocationCuyutlan Boardwalk1 min walk
  • Popular LocationTortugario Ecological Center9 min drive
  • AirportManzanillo, Colima (ZLO-Playa de Oro Intl.)60 min drive
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Room options

View all photos for Deluxe Room, 2 Double Beds, Garden Area

Deluxe Room, 2 Double Beds, Garden Area | Free WiFi

Deluxe Room, 2 Double Beds, Garden Area

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
  • 269 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Ocean View

Standard Room Ocean View | Free WiFi

Standard Room Ocean View

Highlights

Balcony
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 301 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Interior View

Standard Room Interior View | Free WiFi

Standard Room Interior View

Highlights

LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View | Free WiFi

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 45 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free WiFi

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Free WiFi

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

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Hotel Fenix
Pet friendly
Restaurant
Air conditioning
Breakfast available
Hotel Fenix

About the neighborhood

Cuyutlan

Located in Cuyutlan, Concierge Plaza San Rafael is on the beach. Don't miss out on a visit to Tortugario Ecological Center.
Visit our Cuyutlan travel guideOpens in a new window

What's nearby

  • Cuyutlan Beach - 1 min walk
  • Cuyutlan Boardwalk - 1 min walk
  • Community Museum of Salt - 6 min walk
  • Tortugario Ecological Center - 9 min drive
  • Playa San Pedrito - 35 min drive

Getting around

  • Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 60 min drive

Restaurants

  • Mariscos Dago's - 2 min walk
  • Enramada "El Amigo ñeca - 15 min drive
  • Restaurant Morelos - 1 min walk
  • La Ola Verde - 1 min walk
  • Hotel Fenix Bar - 1 min walk

About this property

Concierge Plaza San Rafael

Hotel near Tortugario Ecological Center
You can look forward to a terrace, a garden, and laundry facilities at Concierge Plaza San Rafael. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A TV in the lobby, concierge services, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and wedding services
Room features
All guestrooms at Concierge Plaza San Rafael offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site

Restaurants on site

  • Restaurante 7 Mares

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Built in 1999
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

More

  • Ceiling fan
  • Free local calls

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Concierge Plaza San Rafael
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Hotel Cuyutlan
Concierge Plaza Rafael Hotel
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel Cuyutlan

Frequently asked questions

Does Concierge Plaza San Rafael have a pool?

Yes, this property has an outdoor pool.

Is Concierge Plaza San Rafael pet-friendly?

No, pets are not allowed at this property.

How much is parking at Concierge Plaza San Rafael?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Concierge Plaza San Rafael?

Check-in start time: 6:00 AM; Check-in end time: midnight.

What time is check-out at Concierge Plaza San Rafael?

Check-out is at noon.

Where is Concierge Plaza San Rafael located?

Nestled on the beach, this Cuyutlan hotel is 2.7 mi (4.4 km) from Tortugario Ecological Center.

Concierge Plaza San Rafael Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 138 reviews" "
Rating 8 - Good. 31 out of 138 reviews" "
Rating 6 - Okay. 33 out of 138 reviews" "
Rating 4 - Poor. 31 out of 138 reviews" "
Rating 2 - Terrible. 23 out of 138 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOTTALLY SCAM DONT GO! This hotel is under construction, there is no water, electricity or any service. their phone is not in service, The room they give me was dirty no towels, not even toilet paper. Stuff didn't give me any information, i asked for a relocation. They say it was my problem. I asked for a refund, they say no refund are made. I contacted expedia they said, booking was in process so they will check with hotel to see IF THEY AGREE TO REFUND MY MONEY, i had to pay transportation, another expensive hotel because couldn't find any rooms available. Horrible experience. I email the property haven't answer.
Stayed 2 nights in Sep 2023

4/10 Poor

Ramiro

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not worth the priced
Stayed 1 night in Sep 2023

4/10 Poor

maria, ALPINE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area us pretty dead. Property and room falling apart with little maintenance ir poor repairs. It appeared to me the town is decaying for several years. No investment in the properties around while i understand that Covid had a great impact, i would not return..ever. Nothing to do. Beaches are not for swimming. Clean but strong currents
Stayed 2 nights in Mar 2022

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view.
Stayed 1 night in Jan 2022

4/10 Poor

Maricela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing was being really close to the beach .
Stayed 2 nights in Oct 2021

2/10 Terrible

antulio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
To many cockroaches to sleep there Everything too old and dirty Could not stay the night
Stayed 1 night in Sep 2021

2/10 Terrible

Ana L

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible condition stay away , probably 40 or 50 years ago was nice but they haven’t invest a dime on it :(
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best but not the worst.
The pictures look better than the actual place, I'm guessing the pictures in the hotel description are outdated or were taken back when the place was new. The hotel was very run down. In the amenities it says lounge bar but we never found it. The doors to the room would jam and would not lock properly. There is no restaurant so you either have to bring your own food or pay at one of the many locations in the small town or on the beach where the food is extremely bland, bad quality and overpriced. The Hotel itself needs a lot of work and maintenance. There are no towels in the room, we had to keep asking and coming to reception to get them ourselves. The service is terrible. They also say there is free wifi but it doesn't reach any of the rooms. The best part about the place was the pool, also needs some maintenance but it served its purpose.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jul 2019

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019