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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Shangri-La Eros, New Delhi

Photo gallery for Shangri-La Eros, New Delhi

3 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Horizon Deluxe, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Reception

Overview of Shangri-La Eros, New Delhi

Reviews
9.2

Wonderful

Highlight
  • Cleanliness is scored top 10% in New Delhi by travelers.

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Popular LocationIndia Gate2 min drive
  • Popular LocationRashtrapati Bhavan4 min drive
  • Popular LocationJama Masjid5 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)36 min drive
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Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Horizon Deluxe, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 476 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Delhi

Located in Connaught Place neighborhood, Shangri-La Eros, New Delhi is connected to a shopping center. India Gate and Rashtrapati Bhavan are notable landmarks, and the area's natural beauty can be seen at Lodhi Garden. Jama Masjid and Humayun's Tomb are two other places to visit that come recommended.
Visit our New Delhi travel guideOpens in a new window

What's nearby

  • India Gate - 2 min drive
  • Rashtrapati Bhavan - 4 min drive
  • Lodhi Garden - 4 min drive
  • Jama Masjid - 5 min drive
  • Chandni Chowk - 7 min drive

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • Comesum - 10 min walk
  • YWCA Kitchen - 9 min walk
  • The Spice Route - 8 min walk
  • Mister Chai - 1 min walk
  • Le Belvedere, Le Meridien - 5 min walk

About this property

Shangri-La Eros, New Delhi

Luxury family-friendly hotel near India Gate
Located close to Rashtrapati Bhavan and Lodhi Garden, Shangri-La Eros, New Delhi provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a Swedish massage, a facial, and a body wrap at CHI, The Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature local and international cuisine and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 320 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with premium channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: INR 2,360 for adults and INR 1,180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 2360 for adults and INR 1180 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on May 17, 2024 start from $132.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Eros, New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Eros, New Delhi?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Eros, New Delhi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Eros, New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3833 per room applies.

Where is Shangri-La Eros, New Delhi located?

This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Ugyen, Thimphu

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024

10/10 Excellent

Jagjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dirk

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel properties we have stayed so far. Friendliness and Service of the hotel staff as well as the food and wine quality were outstanding.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tarsem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with great helpful staff, and facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sukhbinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel the staff really do after you!
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2024

6/10 Okay

Todd

Stayed 5 nights in Mar 2024

2/10 Terrible

Jing

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been always a fan of Shangri-la, but this experience at Delhi completely changed that, we will never stay at a Shangri-la again. We arrived almost 11pm, exhausted, the front door staff “ordered” us to scan our luggage, it felt that we are passing an airport security check, then at the front desk, we were told that our executive suite (for which we paid for USD $500 per night and on Ecpedia site advertised “Sleep 5”) can only have two adults; they surcharged us our 18 year old child, when we showed to them what Expedia site said, they blamed on Expedia for false advertisement. I subsequently asked them to write a letter so that we can show to Expedia, they then backed out from their story. Also when one of our friend questioned the need to scan every passport including the minors, the front desk manager threatened not giving us any room (leaving us to the street)
Stayed 2 nights in Feb 2024

2/10 Terrible

Kevindrin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing both in service and quality of the food. Given the premium pricing, I would not recommend this hotel at all.
Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0