Located on the riverwalk, Aloft London Excel is in Docklands neighborhood and is connected to the convention center. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at London Stadium.
What's nearby
ExCeL Exhibition Centre - 2 min walk
London Stadium - 11 min drive
O2 Arena - 11 min drive
Tower Bridge - 12 min drive
The Shard - 15 min drive
Getting around
Prince Regent Station - 3 min walk
West Ham Station - 6 min drive
London City Airport (LCY) - 9 min drive
Restaurants
Subway - 5 min walk
Sandwich & Co - 9 min walk
Costa Coffee - 8 min walk
E16 Café - 3 min walk
Fox ExCeL - 10 min walk
About this property
Aloft London Excel
Upscale eco-certified hotel near O2 Arena
Located close to London Stadium, Aloft London Excel provides a terrace, laundry facilities, and a bar. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Docksider Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
An indoor pool
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Express check-in, an elevator, and free newspapers
Bicycle parking, smoke-free premises, and a 24-hour front desk
Guest reviews speak well of the breakfast, helpful staff, and overall condition
Room features
All 252 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
Free infant beds and free extra beds
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
Refrigerators, coffee/tea makers, and daily housekeeping
Awards and affiliations
Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (GBP 16 per day)
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available for a fee: GBP 17.50 for adults and GBP 8.75 for children
A bar/lounge
A restaurant
Restaurants on site
Docksider Restaurant
Food and beverage area
WXYZ
Things to do
Gym
Indoor pool
Sauna
Family friendly
Free crib
Free rollaway/extra bed
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Business center
Computer station
Conference space
Outdoors
On the riverwalk
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
42-inch flat-screen TV
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
Self parking fee: GBP 16 per day
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England
Frequently asked questions
Does Aloft London Excel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Aloft London Excel?
As of May 12, 2024, prices found for a 1-night stay for 2 adults at Aloft London Excel on May 16, 2024 start from $97.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Aloft London Excel pet-friendly?
Yes, Aloft London Excel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet.
How much is parking at Aloft London Excel?
Self parking is available for GBP 16 per day.
What time is check-in at Aloft London Excel?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at Aloft London Excel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Aloft London Excel located?
Located in Docklands, this eco-certified hotel is 2.4 mi (3.9 km) from O2 Arena and within 6 mi (10 km) of London Stadium and Tower Bridge. The Shard and The British Museum are also within 9 mi (15 km). Prince Regent Station is only a 3-minute walk and Royal Albert Station is 10 minutes.
Aloft London Excel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 579 out of 1008 reviews" "
10 - Excellent
579
Rating 8 - Good. 296 out of 1008 reviews" "
8 - Good
296
Rating 6 - Okay. 66 out of 1008 reviews" "
6 - Okay
66
Rating 4 - Poor. 31 out of 1008 reviews" "
4 - Poor
31
Rating 2 - Terrible. 36 out of 1008 reviews" "
2 - Terrible
36
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Terrible
Raymond
Traveled with partner
May 8, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Despite trying to alter our booking to one night instead of two due to the rail strike the hotel refused to refund that one nights prepaid amount. We gave more than 3 days notice (as soon as we knew there was a train strike) and still stayed for the one night but sdrdpite expedias best efforts the hotel refused to allow the change or offer any type of refund or alternative option. In addition the restaurant was not open as promised at 5 pm and equally room service was not available at that time. This resulted in our having no food after a terrible train journey of over 4 hours and being late for our pre booked show. All in all a very poor attitude at this hotel.
I love staying at this particular Aloft because of the great customer service. Kay is always outstanding and remembers me. The entire front desk staff are awesome.
My room was large, comfortable and well designed. Excellent breakfast options, helpful staff and conveniently located next to a train station for travel into the city centre.
Great hotel! Nice pool, fabulous breakfast. Only problem was the work going on at the Excell looked unsightly, but no noise during our stay. I expect it will be completed in the next few months. Really good spot if visiting the Excell or O2.
For Excel it's the closest option but prices vary considerably. Communal areas are nice and the restaurant was a nice place for lunch. Rooms good, but feel somewhat dated and impersonal. Facilities in room are not particularly well thought out.
Breakfast was mediocre.. good selection but the food quality was poor and whoever labeled items clearly couldn't care as jam and juices were incorrect labelled which was laughable... since when did orange and apple juice get so easily mixed up? The scrambled egg was by far the worst I have ever experienced.
Check out was easy although very impersonal.
The property was nice to stay up, but they had construction going on. So there's no views besides construction. Plus Road were blocked off Making It's hard to travel