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Excelsior Hotel Ernst am Dom

5.0 star property
Luxury eco-certified hotel, walk to Cologne Cathedral
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Excelsior Hotel Ernst am Dom

Photo gallery for Excelsior Hotel Ernst am Dom

Property entrance
Suite (Cathedral View) | Balcony view
Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe
2 restaurants, lunch, dinner served; Asian cuisine
Deluxe Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Overview of Excelsior Hotel Ernst am Dom

Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Popular LocationCologne Cathedral4 min walk
  • Popular LocationMusical Dome6 min walk
  • Popular LocationLANXESS Arena5 min drive
  • AirportCologne (CGN-Cologne - Bonn)13 min drive
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A perk like food and drink extras, free breakfast, or parking credits
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Room upgrades when available, plus Silver perks
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Room upgrades when available, plus Silver perks
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Room options

View all photos for Classic Single Room

Hypo-allergenic bedding, free minibar, in-room safe

Classic Single Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Grand)

Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room (Grand)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Excelsior)

Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe

Suite (Excelsior)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar, in-room safe

Classic Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, free minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View) | Hypo-allergenic bedding, free minibar, in-room safe

Suite (Cathedral View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand) | Hypo-allergenic bedding, free minibar, in-room safe

Superior Room (Grand)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Hypo-allergenic bedding, free minibar, in-room safe

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

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$179 total
includes taxes & fees
May 1 - May 2
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About the neighborhood

Cologne

Excelsior Hotel Ernst am Dom is located in Innenstadt, a neighborhood in Cologne, and is near a metro station. Musical Dome and Chocolate Museum are cultural highlights and Phantasialand is a popular area attraction. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Cologne travel guideOpens in a new window

What's nearby

  • Cologne Cathedral - 4 min walk
  • Musical Dome - 6 min walk
  • Chocolate Museum - 20 min walk
  • LANXESS Arena - 5 min drive
  • Cologne Trade Fair Grounds - 5 min drive

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • Café Reichard - 2 min walk
  • DB Lounge - 3 min walk
  • Starbucks - 3 min walk
  • Funkhaus / Cafe - Bar - Restaurant - 3 min walk
  • McDonald's - 1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury eco-certified hotel near Cologne Cathedral
Close to Musical Dome and Chocolate Museum, Excelsior Hotel Ernst am Dom provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and free train station pick-up
  • Bike rentals, valet parking (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and 6 meeting rooms
Room features
All 134 individually furnished rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, childcare services, and tablet computers

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Is Excelsior Hotel Ernst am Dom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Excelsior Hotel Ernst am Dom?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on May 2, 2024 start from $277.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Excelsior Hotel Ernst am Dom?

Self parking is available for EUR 29 per day. Valet parking is available for EUR 29 per day.

What time is check-in at Excelsior Hotel Ernst am Dom?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Excelsior Hotel Ernst am Dom?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Excelsior Hotel Ernst am Dom provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Excelsior Hotel Ernst am Dom located?

This family-friendly Cologne hotel is located in the historical district, just steps from Hohe Strasse and Cologne Cathedral. Musical Dome and Chocolate Museum are also within 1 mi (2 km). Cologne (QKL-Cologne Central Train Station) and Cologne Central Station are within a 5-minute walk.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 749 out of 933 reviews" "
Rating 8 - Good. 136 out of 933 reviews" "
Rating 6 - Okay. 25 out of 933 reviews" "
Rating 4 - Poor. 13 out of 933 reviews" "
Rating 2 - Terrible. 10 out of 933 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Judy, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Stayed 5 nights in Jan 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff, facilities are excellent and the hotel is extremely clean. The only thing that I would like to suggest is a complementary breakfast for suites.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but room for improvement
Very good stay at this comfortable hotel. Expected to be shown to our room, but not a problem, although the sign posting for 110 is poor. Bed slightly too firm for our liking, but room otherwise comfortable. Liked the free minibar. Breakfast on the expensive side, but choice of freshly prepared food was excellent. Only real issue was that bar staff were overwhelmed on Saturday night and we gave up waiting for a drink/snack.
Stayed 3 nights in Dec 2023

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas market hotel Heaven
Great staff, a lovely hotel close to everything we needed, amazing shower!
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff great service.
Perfect location by the train station and across the street from the cathedral.
Stayed 5 nights in Dec 2023

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelsior review dec 2023
The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Janet Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, superb location and lovely staff
Stayed 3 nights in Dec 2023