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Turtle Beach Resort

4.0 star property
Upscale hotel near Putt Putt Golf Mermaid Beach

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Turtle Beach Resort

Photo gallery for Turtle Beach Resort

Water park
Property amenity
2 Bedroom Superior Apartment
Local cuisine
Reception

Overview of Turtle Beach Resort

Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Popular LocationPacific Fair Shopping Centre2 min drive
  • Popular LocationThe Star Gold Coast3 min drive
  • Popular LocationThe Oasis3 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)24 min drive

Room options

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment

2 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment | Living area

1 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room dining

2 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite | Living area

2 Bedroom Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 80 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area

3 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 110 sq m
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Pool
Paradise Resort Gold Coast
Pool
Hot tub
Kids pool
Waterslide
3.9 out of 5, Good, (1004)
The price is AU$206
for 1 night
includes taxes & fees
9 May - 10 May
Paradise Resort Gold Coast

About the area

Gold Coast

A family-friendly stay in Gold Coast awaits you at Turtle Beach Resort. Within a 30-minute stroll, you'll find Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. Highlights at this hotel include 4 outdoor swimming pools, 4 hot tubs and a nearby private beach. .The café, Fresh and Tasty, serves local cuisine and is open for lunch. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free water park, gym, kids' club and outdoor tennis court. Other amenities include free WiFi in public areas, a sauna and a kids' swimming pool. Cooked-to-order breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Mermaid Beach hotel include Kurrawa Beach and The Star Gold Coast.

What's nearby

  • Pacific Fair Shopping Centre - 2 min drive
  • The Star Gold Coast - 3 min drive
  • The Oasis - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Cavill Avenue - 7 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Etsu Izakaya - 7 min walk
  • The Milkman’s Daughter - 5 min walk
  • Mermaid Beach Bowls Club - 4 min walk
  • The Glenelg Public House - 9 min walk
  • Baskin-Robbins - 5 min walk

About this property

Turtle Beach Resort

Upscale hotel near Putt Putt Golf Mermaid Beach
A private beach is featured. Turtle Beach Resort offers its guests a complimentary water park, 4 outdoor swimming pools, and 4 hot tubs along with an outdoor tennis court and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly Turtle Beach Resort. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Gold Coast hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Turtle Beach Resort offers 141 accommodations with washers/dryers and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:30 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: AUD 8–15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deck Resturant and Bar
  • Fresh and Tasty

Things to do

  • 4 outdoor pools
  • 4 spa tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • Cot (surcharge)
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Renovations and closures

The following facilities or services will be unavailable from May 7 2024 to June 10 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

What is the cancellation policy at Turtle Beach Resort?

Turtle Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Turtle Beach Resort?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Turtle Beach Resort on 1 May 2024 start from AU$331.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Turtle Beach Resort?

Yep, Turtle Beach Resort has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Turtle Beach Resort?

Yep, Turtle Beach Resort is a short 11-minute walk from Nobby Beach.

Does Turtle Beach Resort have a pool?

Yep, and guests recommend it! Turtle Beach Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. One of the swimming pools will be unavailable from May 7 2024 to June 10 2024 (dates subject to change).

Does Turtle Beach Resort have a waterslide?

Yep, this property has a waterslide!

What makes Turtle Beach Resort a romantic place to stay?

Garden-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Turtle Beach Resort.

Is Turtle Beach Resort family-friendly?

You bet! With amenities like a kids' club and a children's pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise Turtle Beach Resort is a hit with families.

Does Turtle Beach Resort serve breakfast?

You bet, cooked-to-order breakfast is offered at Turtle Beach Resort.

Is there a free airport shuttle available at Turtle Beach Resort?

No, but there's an airport shuttle that runs from 5:30 AM - 9:00 PM on request for a fee.

Is there a bar or restaurant at Turtle Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Turtle Beach Resort?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Turtle Beach Resort?

No, only service animals are allowed.

Turtle Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1000 reviews" "
Rating 8 - Good. 374 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids really enjoyed the water park and it was walking distance to everywhere.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds in our room could do with being replaced. They are quite uncomfortable. Apart from this, this is an amazing place to stay with children.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing is maybe a little more signage, easy to get lost around the place
Stayed 2 nights in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the resort and everything that there was to do there. Things I wasn’t a fan of was limited toilet paper in room and having to pay for more, having to pay to play golf on site, I would assume with the cost of accomodation, this would be included. Also with closing the mini golf at 5pm due to noise but then having pools open to 9pm doesn’t make much sense. Staff were lovely and helpful. Air conditioner in room was good however one bedroom only had a fan so was to hot in there and air con wasn’t reaching.
Stayed 5 nights in Jan 2024

10/10 Excellent

Kathrynna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty good we liked our two bedroom apartment prob needs a little more updating with some replacement bits
Stayed 5 nights in Jan 2024

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for families with young children. Well located with great services and facilities. WIFI connection isn't great.
Stayed 6 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

8/10 Good

Hayden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for kids. Plenty of activities to keep them entertained.