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Hard Rock Hotel Penang

5.0 star property
Beach spa retreat, walking distance from Ferringgi Beach

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Hard Rock Hotel Penang

Photo gallery for Hard Rock Hotel Penang

Couples treatment room(s), hot tub, body treatments, aromatherapy
Aerial view
Studio Suite, 1 King Bed, Sea View
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Reception

Overview of Hard Rock Hotel Penang

Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Batu Ferringhi Beach, George Town, Penang, 11100
  • Popular LocationFerringgi Beach8 min walk
  • Popular LocationBatu Feringghi Night Market11 min walk
  • Popular LocationTeluk Bahang Beach5 min drive
  • AirportPenang (PEN-Penang Intl.)58 min drive

Room options

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Bidet
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Poolview Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lagoon Deluxe Room

Lagoon Deluxe Room

Lagoon Deluxe Room

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Roxity Kids Suite

Roxity Kids Suite

Roxity Kids Suite

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
Hairdryer
  • 41 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Rainfall showerhead
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

Hillview Deluxe Room

Hillview Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
Hairdryer
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Shangri-La Golden Sands, Penang
Pool
Kids pool
Waterslide
Parking included
4.1 out of 5, Very good, (1000)
The price is AU$163
for 1 night
includes taxes & fees
11 May - 12 May
Shangri-La Golden Sands, Penang

About the area

George Town

A luxury stay in George Town awaits you at Hard Rock Hotel Penang. Within just a 15-minute stroll, you'll find Ferringgi Beach and Batu Feringghi Night Market. Highlights at this beachfront resort include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Rock Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Starz Diner, serves Asian cuisine and is open for breakfast and dinner. Lobby Bar is the resort's own lobby lounge. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free water park and outdoor swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find a nightclub, free WiFi in public areas and a gym. Each morning continental breakfast is served between 6:30 AM and 11 AM. There's also the convenience of free self parking. .Near this 5-property class George Town resort, you'll find ESCAPE Adventureplay.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 8 min walk
  • Batu Feringghi Night Market - 11 min walk
  • Teluk Bahang Beach - 5 min drive
  • Tropical Spice Garden - 7 min drive
  • Miami Beach - 11 min drive

Getting around

  • Penang Sentral - 60 min drive
  • Penang (PEN-Penang Intl.) - 58 min drive

Restaurants

  • Frandy Beach Bar - 8 min walk
  • Ferringhi Garden - 8 min walk
  • La Veranda Coffee House - 4 min walk
  • Cinammon Asian Kitchen - 10 min walk
  • D'Syekira Tomyam - 9 min walk

About this property

Hard Rock Hotel Penang

Beach spa retreat, walking distance from Ferringgi Beach
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hard Rock Hotel Penang such as free water park access and the free kids' club.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers an outdoor pool, a children's pool and a health club. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

  • 1 building
  • 250 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Penang offers 250 air-conditioned accommodations with minibars and a safe. 50-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Rock Spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: MYR 56 for adults and MYR 28 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hard Rock Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 185.6 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 56 for adults and from MYR 28 for children
  • Rollaway bed fee: MYR 185.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Penang?

Hard Rock Hotel Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Penang?

As of 27 Apr 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on 30 Apr 2024 start from AU$149.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Penang?

Yep, Hard Rock Hotel Penang has a free self car park.

Are there any beaches close to Hard Rock Hotel Penang?

Yep, Hard Rock Hotel Penang is a short 8-minute walk from Ferringgi Beach.

Is there a spa on site at Hard Rock Hotel Penang?

Yep, Rock Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hard Rock Hotel Penang have a pool?

Hard Rock Hotel Penang has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hard Rock Hotel Penang have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Penang?

Hard Rock Hotel Penang features a full-service spa, a nightclub and a health club.

What makes Hard Rock Hotel Penang a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Penang.

Does Hard Rock Hotel Penang serve breakfast?

Sure does, continental breakfast is served daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Hard Rock Hotel Penang?

No, Hard Rock Hotel Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Penang?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Penang?

No, pets and service animals are not allowed.

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Dec 2023

6/10 Okay

DIPANJAN

Travelled with family
Liked: Staff & service
My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Stayed 1 night in Dec 2023

4/10 Poor

Cecillia Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Stayed 4 nights in Dec 2023

10/10 Excellent

Wan Kasmawati

Travelled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Pak Yii

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and kids friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
Stayed 4 nights in Dec 2023

6/10 Okay

Gail

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This was my second stay at the HRP the first being excellent, but this time around we were disappointed in our room. The bedding had a damp feel to it which was quickly changed by staff. However the room in general felt and smelt damp. May be the hotel is suffering from water damage. Must say it was totally the opposite to our stay 6 months earlier in a different part of the hotel. Hotel is undergoing renovation to entrance foyer which is looking fantastic. Staff are amazing just disappointed in the musky damp condition of the room.
Stayed 1 night in Dec 2023

2/10 Terrible

S Saraswathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessebel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
Stayed 4 nights in Nov 2023